Ticketing Api
Rest API that can be invoked from third party services in order to manage tickets. The underlying ticketing tool provider is Atlassian Jira. This API allows work with multiple corporate jira instances as TGJira, Jira Next, Jira Amarillo and Jira CC. It allows to perform basic operations involving tickets, like create, update, search, link and transition, also adding comment and attachments to existing tickets.
Resources
| Resource | Description |
|---|---|
| Ticket | Ticket operations |
| Comment | Comments operations |
| Attachment | Attachments operations |
| IssueLink | Issue links operations |
| IssueLinkTypes | Issue link types operations |
| Grid | Grid operations |
| Remotelink |
Security
Authentication
All MasStack APIs uses JWT tokens to authorize all the requests. Following this, an Auhtorization with a Bearer JWT token is needed in all the requests.
In the Authorization Guides you can find documentation about JWT Tokens and how to get them in MasStack.
Base URLs
| Environment | Base Path |
|---|---|
| Staging | https://ticketing.sta.masstack.com/v2 |
| Production | https://ticketing.masstack.com/v2 |
More information
Examples
Examples can be found within the “Schemas” section, named using PascalCasing and with the word “Example” appended at the end.
ThisIsAnExampleExample