Attachment

Create ticket attachment

Attach a file in a specific ticket

POST /ticket/{ticketId}/attachment

Parameters

Name	In	Type	Required	Description
ticketId	path	string	true	The ticket id in MasMovil ticketing tool. You can use either ID or KEY.
ticketing-provider	header	string	true	Acronym identifying the underlying ticketing tool where the tickets are. JAM (Jira Amarillo) , JCC (Jira CC), TGJ (TGJira), JNEXT (JiraNext)
body	body	Attachment	true	The properties ticketId, name and data are required. Data must be base64 encoded.

Enumerated Values

Property	Values
ticketing-provider	one of [JAM, JCC, TGJ, JNEXT]

Request body - instance of Attachment

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{
  "name": "MYSIM_3847484.pdf",
  "data": "/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAkGBxITEhUSEhMVFhUXGBcVFxUVFRUVF...",
  "mimeType": "image/jpeg"
}

Name	Type	Required	Description
name	string	true	File name
data	string	true	File content in base64 format
mimeType	string	false	The file mime type. See https://docs.w3cub.com/http/basics_of_http/mime_types/complete_list_of_mime_types

Request example

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curl -X POST https://ticketing.sta.masstack.com/v2/ticket/{ticketId}/attachment \
  -H "Content-Type: application/json" \
  -H "Accept: application/json" \
  -H "ticketing-provider: string" \
  -H "Authorization: Bearer {access-token}" \
 --data-raw "{
  'name': 'MYSIM_3847484.pdf',
  'data': '/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAkGBxITEhUSEhMVFhUXGBcVFxUVFRUVF...',
  'mimeType': 'image/jpeg'
}" 

Responses

Code	Meaning	Description	Schema
201	Created	Attachment Created synchronous response	AttachmentResponse
400	Bad Request	Bad Request	Error_400
401	Unauthorized	Unauthorized	Error_401
404	Not Found	Not Found	Error_404
500	Internal Server Error	Internal Server Error	Error_500

Get ticket attachment

Get an attachment from specific ticket

GET /ticket/{ticketId}/attachment/{attachmentId}

Parameters

Name	In	Type	Required	Description
ticketId	path	string	true	The ticket id in MasMovil ticketing tool. You can use either ID or KEY.
attachmentId	path	string	true	Attachment Id
ticketing-provider	header	string	true	Acronym identifying the underlying ticketing tool where the tickets are. JAM (Jira Amarillo) , JCC (Jira CC), TGJ (TGJira), JNEXT (JiraNext)

Enumerated Values

Property	Values
ticketing-provider	one of [JAM, JCC, TGJ, JNEXT]

Request example

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curl -X GET https://ticketing.sta.masstack.com/v2/ticket/{ticketId}/attachment/{attachmentId} \
  -H "Accept: application/json" \
  -H "ticketing-provider: string" \
  -H "Authorization: Bearer {access-token}"

Responses

Code	Meaning	Description	Schema
200	OK	Attachment GET response	AttachmentGETResponse
400	Bad Request	Bad Request	Error_400
401	Unauthorized	Unauthorized	Error_401
404	Not Found	Not Found	Error_404
500	Internal Server Error	Internal Server Error	Error_500

Delete an attachment

DELETE /attachment/{attachmentId}

Parameters

Name	In	Type	Required	Description
attachmentId	path	string	true	Attachment Id
ticketing-provider	header	string	true	Acronym identifying the underlying ticketing tool where the tickets are. JAM (Jira Amarillo) , JCC (Jira CC), TGJ (TGJira), JNEXT (JiraNext)

Enumerated Values

Property	Values
ticketing-provider	one of [JAM, JCC, TGJ, JNEXT]

Request example

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curl -X DELETE https://ticketing.sta.masstack.com/v2/attachment/{attachmentId} \
  -H "Accept: application/json" \
  -H "ticketing-provider: string" \
  -H "Authorization: Bearer {access-token}"

Responses

Code	Meaning	Description	Schema
204	No Content	No content	None
400	Bad Request	Bad Request	Error_400
401	Unauthorized	Unauthorized	Error_401
404	Not Found	Not Found	Error_404
500	Internal Server Error	Internal Server Error	Error_500